If you find yourself unable to access their computer, it may prove challenging to identify the precise reason. The common suspect in such cases is Windows font substitution:
According to sources here:
"Windows automatically switches to Arial whenever 'Helvetica' is mentioned. This alteration occurs at the Windows system level and affects not only Microsoft Office but also most web browsers. Websites requesting 'Helvetica' will display Arial instead. This can be frustrating for web designers, especially considering CSS offers a way to select from a variety of preferred fonts.
In the depths of the Windows Registry lies HCLM\SOFTWARE\Microsoft\Windows\NTCurrentVersion\FontSubstitutes, which outlines the substitutions made."
https://i.sstatic.net/dfn3G.png
Furthermore, comparing Arial and Helvetica Neue using the term "video" that you mentioned yields this result:
https://i.sstatic.net/AcOnN.png
Observe the difference in kerning (spacing between letters) with characters 'd' and 'e'. Arial appears more clustered compared to Helvetica Neue.
While I cannot cite a specific source, I can relate to experiencing a similar issue in the past. In my case, the problem arose from installing a corrupted font with a name resembling the original one.
Browsing websites became extremely difficult, prompting me to opt for a Chrome extension that altered all text to Arial for better legibility. If someone is facing a similar challenge, it may be helpful to inquire if the issue persists on other webpages and suggest removing the "Helvetica Neue" font file (reminiscent of mine being labeled as Helvatica Neue56878) from their device. This resolution worked effectively for me.
To troubleshoot: Verify if the target computer has the Helvetica font installed. Navigate to the Fonts settings in Windows to check this. Access Font Settings by searching for "Font" in the Windows search bar:
https://i.sstatic.net/SGnc7.png
Within Font Settings, you will find a list of Available Fonts on your system. Search for "Helvetica" in the search bar to determine if it is installed:
https://i.sstatic.net/EjHI9.png
If Helvetica is not present, you can download and install the font on that specific computer to resolve the issue.
CSS workaround: To prevent this issue in the future, include the font's .ttf file in your project and utilize @font-face to designate it as the font for your project.
@font-face {
font-family: "digital-7";
font-style: normal;
src: url("~/assets/fonts/digital-7.ttf");
}
You can implement it as follows:
.container{
font-family: "digital-7";
font-size: 4em;
color: black;
}
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