Outlook failing to recognize text dimensions

Implementing:

<html>
<head>
<style>
  p {
    font-size: 16px;
  }
  .font-size-16 {
    font-size: 16px !important;
  }
</style>
</head>
<body>
  <p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse in sapien quam. Nulla et justo a lectus vehicula mollis id eu tellus.</p>
  <!--[if mso]>
    <v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://example.com/contact/support/" style="font-family: Arial, Helvetica, sans-serif; height: 54px !important; width: 125px !important; padding-top: 10px; text-decoration: none; background-color: #2747d7!important; color: #fff !important; v-text-anchor:middle;" arcsize="20%" strokecolor="white" fillcolor="#2747d7">
        <w:anchorlock/>
        <center class="font-size-16" style="color:#ffffff; font-size:16px;">Contact us</center>
    </v:roundrect>
  <![endif]-->
</body>
</html>

The paragraph's font size consistently appears as 16px while the

<v:roundrect><center>
displays with varying font sizes, usually slightly smaller, across different versions of Outlook.

How can we ensure a uniform font size in Outlook overall, especially for the

<v:roundrect><center>
style shown above?

Despite following guidance from this answer, the problem persists even after removing !important; from the inline style and introducing a style to the <head>.

Any assistance is welcome.

Solution

Nathan's suggestion led to the following solution:

<style>
    body {
        font-family: Arial, Helvetica, sans-serif;
        font-size: 16px;
    }
</style>
<!--[if mso]>
<style>
    .font-size-override-button {
        font-size: 12pt !important;
        text-decoration: none;
    }
</style>
<![endif]-->

<!--[if mso]>
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://www.example.com/contact/support/" style="height:39px;v-text-anchor:middle;width:125px;" arcsize="30%" stroke="f" fillcolor="#2747d7">
    <w:anchorlock/>
    <center>
    <![endif]-->
        <a href="https://www.example.com/contact/support/" class="font-size-override-button" style="background-image: linear-gradient(90deg, #2747D7 0%, #6127E7 51%, #2747D7 100%) !important; background-position-x: 0 !important; background-position-y: 0 !important; background-repeat: no-repeat !important; background-size: 200% auto !important; background-color: #2747d7 !important; border-radius:8px;color:#ffffff;display:inline-block;font-family:Arial,Helvetica,sans-serif;font-weight:bold;line-height:39px;text-align:center;text-decoration:none;width:125px;-webkit-text-size-adjust:none;">Contact us</a>
    <!--[if mso]>
    </center>
</v:roundrect>
<![endif]-->

Answer №1

Consider using pt instead of px. In cases where Outlook displays different results across versions, this is often the solution. Remember, 3pt equals 4px, so 12pt would be equivalent to 16px.

For example:

<center style="color:#ffffff; font-size:12pt;">Contact us</center>

Additionally, ensure you include the following in the head section if it's not already present:

<html lang="en" xml:lang="en" xmlns="http://www.w3.org/1999/xhtml"  xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office">
<!--[if mso]><xml>
  <o:OfficeDocumentSettings>
    <o:AllowPNG/>
    <o:PixelsPerInch>96</o:PixelsPerInch>
  </o:OfficeDocumentSettings>
</xml><![endif]-->

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