Tips for eliminating the pesky "ghost" line that appears in your coded HTML email

Check out this Sample Code:

<html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office">
    <head>
        <title></title>
    </head>
    <body style="font-family: Arial; margin: 0; padding: 0;">
      <table align="center" width="600" cellpadding="0" cellspacing="0" border="0" style="width: 600px; background-color: #000000; font-family: Arial; font-size: 15px;color: #ff0000;">
          <tr>
              <td style="padding:10px;font-weight: bold;font-size: 20px; color: #ff0000;">Header Title</td>
          </tr>
          <tr>
              <td style="padding:10px;">This is the content for this section.</td>
          </tr>
          <tr>
              <td style="padding:10px">
                  <a href="#" target="_blank"><img src="LearnMore.png" width="170" height="38" border="0" alt="Learn More" /></a>
              </td>
          </tr>
      </table>
    </body>
</html>

This code snippet pertains to Office 365 on Windows 10

Most other email clients display correctly.

Tried some solutions mentioned here

It seems that using a font size of 12px or 16px eliminates the line, but the specified preference is to use 15px

The expected outcome should be...

Answer №1

An issue often arises from a rounding error in the Outlook engine (MS Word) when dealing with odd numbers. In your situation, you've already recognized that using an even-numbered font size resolves the problem. Since this is the main issue at hand and not a flaw in your coding, you must consider whether having an unattractive line is preferable to adjusting the font size.

If you find this unsatisfactory, you could try setting the line height to 16px like this:

font-size:15px; line-height:16px;
.

If all else fails, you have the option of specifying a different font size specifically for Outlook desktops:

font-size:15px; mso-ansi-font-size: 16px;

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