The responsive table works flawlessly in all platforms except for the default iOS 7 mail application

When using the default iOS 7 (iOS 7.1.1) mail app, there seems to be an issue with rendering a table correctly. Browsers like Chrome, Firefox, and Safari (latest versions) display both the desktop and mobile views perfectly. However, Internet Explorer only renders the desktop view correctly, while iOS Safari handles the mobile view flawlessly. You can see a working example by resizing this JSFiddle. Additionally, here is a screenshot of how the table renders in iOS Mail.

HTML

<div id="responsive-table">
<table class="body-copy" style="font-size:14px; color:#666666; font-weight:normal; font-family: HelveticaNeue, sans-serif; line-height: 130%;">
    <thead>
        <tr>
            <th>Item #</th>
            <th>Description</th>
            <th>Qty</th>
            <th>Price</th>
            <th>Total</th>
        </tr>
    </thead>
    <tbody>
        <tr>
            <td>#####1</td>
            <td>Item Description goes here I</td>
            <td>1</td>
            <td>$9.49</td>
            <td>$9.49</td>
        </tr>
        <tr>
            <td>#####2</td>
...

CSS

@media screen and (max-width: 480px) {
/* Force table to not be like tables anymore */
#responsive-table table, thead, tbody, th, td, tr {
    display: block;
}
/* Hide table headers (but not display: none;, for accessibility) */
#responsive-table thead tr {
    position: absolute;
    top: -9999px;
    left: -9999px;
}
#responsive-table tr {
    border: 1px solid #ccc;
    margin-bottom: 25px;
}
...

Some things I have tried:

  • Sending the email through Apple iCloud mail to the same iPhone. Result: No change.
  • Viewing the email in the Gmail iOS app. Result: Renders perfectly.
  • Removed all comments (you never know). Result: No change.
  • Changed
    <meta name="viewport" content="width=320, target-densitydpi=device-dpi">
    to
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    Result: No change.

Misc.

If it's any help, this is what useragentstring.com tells me the user agent is for the mail app (I sent myself an email with it in an iframe. No clue if this is correct procedure.).

Mozilla/5.0 (iPhone; CPU iPhone OS 7_1_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Mobile/11D201

Which is missing the bit about Safari at the end when you use the browser to view the page.

Mozilla/5.0 (iPhone; CPU iPhone OS 7_1_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D201 Safari/9537.53

For the curious, I started with this.

Updates

  • Added word-wrap: normal !important; to #responsive-table td {} which fixes the vertical text glitch.
  • Changing position: relative; to position: absolute; results in the following screenshot. This is not what I want, but the Mail app does render it the same way the browser does. It shows that the Mail app does not like position: relative;.

Answer №1

If you're having trouble with your code, it might be because you're using too many elements that aren't supported in email clients. While designing for the web allows for more flexibility and creativity, coding for emails requires a much more simplified approach. Advanced features and styles are often not compatible across different email platforms.

For better compatibility with email clients, stick to the basics. Avoid using any code that is newer than XHTML1 standards, as most email clients still adhere to this older specification. Additionally, try to minimize the use of CSS and instead focus on including styling directly within the HTML tags.

To ensure your code works effectively in emails, consider these changes:

  1. Apply styling directly to each cell to avoid inheritance issues.
  2. Replace border styling with table attributes like rules=rows and frame=box.
  3. Convert percentage values to pixel values, especially for line-height.
  4. Remove advanced CSS properties that are not widely supported in emails.
  5. Avoid using positioning properties like top, right, bottom, left, absolute, relative, etc.

Please find below a sample code structure based on your original design. I replicated a section three times for demonstration purposes, but you will need to customize the content to match your specific needs.

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html>
<head>
    <meta http-equiv="Content-Type" content="text/html;charset=utf-8">
    <style type="text/css">
        /* Your inline styles here */
    </style>
</head>

<body bgcolor="#ffffff" border="0" style="min-width:100%;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;padding-top:0;padding-bottom:0;padding-left:0;padding-right:0;color:#666666;font-family:Arial,sans-serif;">

<center>
<table width="100%" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0">
    <tr>
        <td align="center" valign="top">
            <table border="0" cellpadding="0" cellspacing="0">
                <tbody>
                    <tr>
                        <td>
                            <!-- Your content here -->
                        </td>
                    </tr>
                </tbody>
            </table>
        </td>
    </tr>
</table>
</center>
</body>
</html>

Test Results

iOS Mail

Gmail

AOL

Yahoo

Answer №2

Consider using max-device-width instead of max-width in your media query. Start with a large value like 10000 to test if the media query triggers at all. If it never activates, there might be an issue preventing media queries from functioning on your device.

In addition, CSS properties like Position, top, left, and content may not work on most email clients. Mac devices have better support due to their use of webkit for email rendering.


UPDATE:

Here's a simple example of how you can create a responsive list in HTML email. Toggle width:100%; display:block; on your <td> elements. This approach has been tested and works well in Litmus across major email clients that support media queries.

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><title></title>
   (This section contains specific styles for various email clients)
</head>
<body style="margin: 0px; padding: 0px; -webkit-text-size-adjust:none; -ms-text-size-adjust:none;" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0" bgcolor="#FFFFFF"><table bgcolor="#252525" width="100%" border="0" align="center" cellpadding="0" cellspacing="0"><tr><td valign="top" align="center" style="padding-top:30px; padding-bottom:30px;">

    <table width="600" class="main" border="0" cellpadding="0" cellspacing="0" bgcolor="#FFFFFF"
    (Table structure and content for responsive list)>
    
    (Rest of the table structure and content)

    </table>


    </td></tr></table></body></html>

LITMUS RESULTS:

Outlook 2000:

iPhone 5:

Android 4.2:

Answer №3

Success! I managed to solve it on my own. Check out this JSFiddle (including some additional content from my email).

Compatibility:

  • Works on Gmail web view
  • Compatible with OS X Mavericks in:
    • Chrome
    • Firefox
    • Safari
    • Microsoft Outlook 2011
    • Internet Explorer (Responsive code not functional in Windows 7 virtual machine)
  • Functional on iOS 7 with:
    • Chrome
    • Safari
    • Mail
    • Mailbox (Loads spacer images in mobile width, remaining content as desktop view)
  • Works on Windows XP using:
    • Microsoft Outlook 2007 (Almost working. Needs minor adjustments for alignment)

HTML Structure:

<!-- COLUMN TITLES -->
<table id="background-table" border="0" cellpadding="0" cellspacing="0" width="100%" style="mso-table-lspace:0;mso-table-rspace:0">
<!-- HTML structure continues... -->

CSS Styling:

@media screen and (max-width: 480px) {
/* CSS rules for smaller screens */
}
body {
    /* General body styles */
}
img {
    /* Image specific styles */
}
table {
    /* Table styling */
}
/* Additional CSS rules... */

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