Eliminate the approximately 20 pixel space on the right side of the HTML email when viewed on iOS

Recently, I've been focused on developing a contact form for my portfolio website. Successfully sending HTML emails from the server to my email address has been a highlight. Since I mainly access my emails on my iPod Touch, I tailored the mail template to fit a screen size of 320px by 480px.

Despite setting the mail container element to width:100% along with all inner elements, there's an unexpected ~20px gap at the edge of the screen:

Below is the script and style-sheet as a point of reference:

PHP (snippet), request_form.php:

...
$email_subject = "Graphic Request - ".clean_string($first_name);

$email_message .= '<html><head><meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=0"/><link rel="stylesheet" href="http://blieque.comli.com/mail-styles.css" type="text/css"></head><body><table id="all" cellspacing="0" cellpadding="0">';
$email_message .= '<tr><td id="head"><h1>New Request</h1></td></tr>';
$email_message .= '<tr><td class="info"><span id="param">Name:</span> '.clean_string($first_name).'</td></tr>';
$email_message .= '<tr><td class="info sub"><span id="param">Email Address:</span> '.clean_string($email_from).'</td></tr>';
$email_message .= '<tr><td class="info sub"><span id="param">Service:</span> '.clean_string($service).'</td></tr>';
$email_message .= '<tr><td class="info sub jstfy"><span id="param">Details:</span> '.clean_string($request).'</td></tr>';
$email_message .= '<tr><td id="foot"></td></tr></table></body></html>';
...

CSS, mail-styles.css:

body {
    margin: 0 !important;
    font-family: Arial, Helvetica, sans-serif;
    color: #242424 !important;
    text-decoration: none !important;
    }
#all {
    width: 110%;
    }
#head {
    background: #1393A1;
    color: #61BDC7;
    border-bottom: solid 0.5em #61BDC7;
    width: 100%;
    padding: 1em 0.5em;
    height: 20px;
    }
td.sub {
    border-top: solid 0.25em #1393a1;
    }
td.info {
    padding: 0.35em 0.5em;
    font-size: 12pt;
    }
td.jstfy {
    text-align: justify;
    }
span#param {
    color: #1393a1;
    font-weight: bold;
    }
td[class=info] {
    text-transform: capitalize;
    }
#foot {
    background: #1393a1;
    width: 100%;
    height: 20px;
    color: transparent;
    border-top: solid 0.5em #61BDC7;
    }
#line {
    background: #1393a1;
    width: 94%;
    height: 0.25em;
    margin-left: auto;
    margin-right: auto;
    }

The email doesn't display well on online email viewers due to their default style-sheets. I'm on the lookout for any obvious solutions.

Answer №1

Here's a solution that worked for me:

html, body {
  width: 100%;
  padding: 0;
  margin: 0;
}

Instead of using width, I tried using min-width, but found that the content became too wide. Additionally, I have included these viewport settings in the header of my website:

<meta name="viewport" content="width=device-width, initial-scale=1.0" />

Answer №2

One potential solution is to include min-width: 100% in the <body> tag to address the gap.

Additionally, incorporating inline styles, as recommended by others, may help resolve any remaining issues.

Answer №3

Consider attempting

section, header {
   margin: 0;
   padding: 0;
}

Answer №4

When it comes to HTML emails, using external stylesheets can cause issues. It's best to stick to inline styles to avoid any problems.

As a general rule, it's recommended to only use inline styles for HTML emails.

For a comprehensive guide on coding HTML emails, check out this resource:

Answer №5

The reason for this issue is due to the default padding on the body element in most browsers. To resolve this, you can include the following CSS:

body{
    padding:0px;
}

Answer №6

I have encountered this issue multiple times in the past. Every time it happens, I realize that the problem lies in the improper use of cellpadding in one of my tables.

For instance, today I got stuck for a while because at the bottom of an email I was working on, there was a table with a wide press banner that extended horizontally across the bottom like so:

<center><!-- Press Banner -->
<table border="0" cellpadding="15" cellspacing="0" bgcolor="#ffffff">
    <tr>
        <td align="center">
            <a role="link" href="#" target="_blank" title="#">
                <span class="press">
                    <img class="desktop" src="#" border="0" style="display:block;">
                </span>
            </a>
        </td>
    </tr>
</table>
</center>

The image in question is 600 pixels wide and is replaced by a 320 pixel wide background image for the mobile layout. I wanted to create some vertical spacing between that block and the others, so I added cellpadding="15" without realizing that it would also affect the width. On iOS devices, this extra space only appeared on the right side, making it hard to pinpoint the issue.

To solve this problem, I removed the cellpadding and used table spacers on the top and bottom instead.

<tr>
    <td><table border="0" cellpadding="6" cellspacing="0"><tr><td height="4"><table border="0" cellpadding="0" cellspacing="0"><tr><td></td></tr></table></td></tr></table></td>
</tr>

There could be various other reasons for this issue, as mentioned by others, but I wanted to highlight this particular cause for anyone else who might be overlooking the same mistake I made.


Furthermore, it is advisable not to import CSS in an HTML email. Instead, inline as much styling as possible and utilize outdated CSS2 tags and traditional HTML styling elements to ensure compatibility across different devices and email clients. I recently published a project on GitHub (link) showcasing the HTML email template I have developed over time. It is one of the most compatible templates available.

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