Why is it that Lotus Notes is unable to render this HTML code properly?

I am having trouble with an email that displays properly on every platform except Lotus Notes. Can anyone provide insight as to why this email is not rendering correctly in Notes? Here is a screenshot:

img (please note the images are for demonstration purposes only)

The email appears to be truncated - it seems that the issue lies in the second section, which starts where you can find the image:

img src="http://kimjongeun.org/images/body.png".

There is excessive padding on the right and left sides of the text, causing the spacing to be off. There are TDs on both the right and left sides acting as padding (50px each). I have attempted to remove these TDs without success.


    <!doctype html>
    <html>
    <head>
    <meta charset="utf-8">
    <title>Troubleshooting Help Needed</title>
    </head>
    <body>
    <center>
    <table cellpadding="0" cellspacing="0" border="0" width="600">


            <td colspan="4" height="212"><img src="http://kimjongeun.org/images/thanks.jpg"  border="0" alt="Thank You from your friends at Derp!" title="Thank you from your friends at Derp!"></td>

                <p style="font-size:20px; color: #FFFFFF; font-family: Verdana; line-height:1.286;">We appreciate your interest in<br>Derp's Derp solutions.</p>

                   <p style="font-size:16px; font-family: Arial; color: #FFFFFF; text-align:left;line-height:1.3;">Nulla malesuada hendrerit varius. Duis quam lorem, cursus in turpis ac, bibendum cursus dolor.</p;

                </td>

         <p style="font-family:Verdana; color:#EC673E; font-size: 20px; line-height:1.177; text-align:center;">NEED MORE INFORMATION?<br>
                <p style="font-family:Arial; color:#0053A1; font-size:16px; line-height:1; text-align:center; margin-top:-10px;">To make a request for derpas or to submit follow-up derpings, please don't hesitate to contact your DerpS DerpA DErps.</p>

             <tr>

             <td colspan="4" style="background:#D0D3E4" height="98"><img src="http://kimjongeun.org/images/nss.gif" title="Thank you from your friends at Derp!" alt="Thank You from your friends at Derp!" height="98">
                </td>

                        <a style="color:#000; font-family: Verdana; font-size: 9px;"" href="#unsubscribe">Unsubscribe</a> | <a style="font-family: Verdana; font-size: 9px; color:#000;" href="#privacy">Privacy Policy</a></p>

                         <p style="font-family: Verdana; font-size: 9px;">© 2015 Derp Corporation. All Rights Reserved. 4/15 15471</p;&nbsp;&nbsp;</td>


            <td></td>

        
        </table>
    </td>
</tr>
</table>
</body>
</html>
htmlcsshtml-tablehtml-emaillotus-notes

Answer №1

After conducting a quick search, it appears that Lotus Notes can be quite picky when handling HTML emails.

My assumption is that it tends to flag issues with the HTML code such as unclosed tags or missing end tags.

To address this, I made some adjustments to your HTML using foxe XML Editor. You may want to test the following modified HTML to see if Lotus Notes successfully processes HTML emails:

<html>
    <head>
        <meta charset="utf-8"/>
        <title>Fixed Example</title>
    </head>
    <body>
        <center>
            <table cellpadding="0" cellspacing="0" border="0" width="600">
                <tr>
                    <td>
                        <table cellpadding="0" cellspacing="0" border="0" style="background: #002b62;" width="600">
                            <tr>
                                <td colspan="4" height="212">
                                    <img src="http://kimjongeun.org/images/thanks.jpg" border="0" alt="Thank You from your friends at Derp!" title="Thank you from your friends at Derp!"/>
                                </td>
                            </tr>
                            <tr>
                               // Additional table rows and data continue here
                             </table>
                         </td>
                      </tr>
                  </table>
               </center>
           </body>
       </html>

Answer №2

The problem stemmed from the "colspans".

They were not accurately set.

I had to remove the TD elements that were essentially serving as "padding right" and "padding left" - they were each 50 pixels wide, starting from the second table.

Everything is now functioning correctly.

Appreciate the help.

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