What could be causing jQuery animate to malfunction on mobile devices when a viewport is present?

Everything seems to be working fine on my desktop webpage, but when I try it on mobile, there is no scroll...

 $("HTML, BODY").animate({
        scrollTop: 500
    }, 1000);

This post suggests that mobile devices may not scroll on the body, but on the viewport instead. Removing the viewport tag from my page fixes the issue...

<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">

However, I've seen pages with the viewport tag where the animation works perfectly, so I'm unsure of what the difference could be.

javascriptjquerycssmobile

Answer №1

I'm facing the identical issue as described by him. I am using this code:

$(".buttonTop").click(function() {
  $('html, body').animate({
      scrollTop: $(".bestline").offset().top},
      1300);
});

Just like he mentioned, deleting 

<meta name="viewport" content="width=device-width, initial-scale=1.0">

Resolves the problem. This is not specific to mobile device or browser as it occurs in Chrome console as well.

Answer №2

When the window width is below 930px in my scenario, I opt for a hamburger menu implementation. However, this caused issues with scrolling as I needed to ensure that only the site content scrolls instead of the entire body:

var targetPage = $('#myAnchor'); // designated page
var animationSpeed = 750; // animation speed (ms)

if ($(window).width() <= 930){
        $('.site-content').animate( { scrollTop: $(targetPage).offset().top }, animationSpeed );
}
else {
        $('html, body').animate( { scrollTop: $(targetPage).offset().top }, animationSpeed, function(){//callback} ); // Go 
}

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