I am working on a system that allows users to customize order confirmation emails by replacing placeholders with actual customer data. Currently, we use tags like {customer_name}, but this method can be confusing and prone to errors.
My goal is to create a menu for users to easily insert placeholders as units within the email, similar to any character in a textarea field.
I have considered using tinyMCE and developing a plugin, but I believe this may be excessive for our needs.
If anyone has suggestions or knows of tools that could help with this functionality, I would greatly appreciate it.
Thank you.