The Gmail-mobile-webapp Bootstrapemail application does not accommodate the use of the `display: none` property

When crafting my emails using bootstrapemail, I encountered a problem with Gmail Mobile Webmail. The user-icon is displaying on mobile devices when it shouldn't be visible within the header logo.

Applying display: none; did not resolve the issue, and the col-lg classes from bootstrap-email are being disregarded as the header size reduces. Can anyone offer assistance?

This is the code snippet I am struggling with:

<!DOCTYPE html>
<html lang="nl">
<head>
    <meta charset="UTF-8">
    <meta http-equiv="X-UA-Compatible" content="IE=edge">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>Document</title>
    <style type="text/css">

    </style>
</head>
<body class="bg-gray-200">
    <div class="container">

        <!-- Header Begin -->
        <div class="w-full p-4 bg-black">
          <div class="row">
            <div class="col-lg-10">
                <!-- Logo of Voetbalshop.nl -->
                <img class="h-12 ay-middle" src="#">
            </div>
            
            <div class="col-lg-2 ay-middle ax-right">
                <!-- User Icon redirect to login page of Voetbalshop.nl when clicked on -->
                <a class="no-underline" href="#">
                    <img class="w-7 d-none d-lg-inline ay-middle" src="#">
                </a>
            </div>
          </div>
        </div>
        <!-- Header End -->

You can view the current layout in this image below.

https://i.sstatic.net/3MHKy.png

Answer №1

When it comes to Gmail Mobile Webmail, the use of Display:none is not supported (though this only affects a small percentage of users). You can read more about this limitation here:

In addition, Gmail IMAP does not support <style> blocks either, which is a commonly used type of Gmail account. This means that Bootstrap Email's reliance on @media queries in the <style> block for responsive design may not work as expected in these clients. Most other mobile clients do support this feature.

If you're facing issues with responsiveness in these clients, you can try adding your own styles inline on the image and then using custom embedded styles for desktops. Just be aware that some less common desktop applications may also not support the <style> block, so additional steps may be needed for those cases (such as utilizing Outlook's conditional block).

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