Strange border appears in HTML email table for specific sizes of screens

I am working on an HTML email and encountering a strange issue. When I view the email in Chrome with responsive mode enabled, there is a faint border on some of the cells. I cannot identify the cause as none of the cells have borders, and the issue only appears when the screen size is set to full width. Tests conducted using Email on Acid show the issue on iPhone tests. Can anyone help diagnose the problem and suggest a solution? https://i.sstatic.net/BP817.png

The issue is not present in CodePen; it's simply being used to share the HTML code: https://codepen.io/jmona789/pen/ZELjrOv

Relevant snippet of HTML:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html lang="en" xml:lang="en" xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office">

<head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
    <meta content="telephone=no" name="format-detection">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <!--[if gte mso 9]><xml>
        <o:OfficeDocumentSettings>
            <o:AllowPNG/>
            <o:PixelsPerInch>96</o:PixelsPerInch>
        </o:OfficeDocumentSettings>
    </xml><![endif]-->
    <!--[if !mso]><!-- -->
    <meta http-equiv="X-UA-Compatible" content="IE=edge">
    <!--<![endif]-->
    <title>Test</title>
    <style type="text/css">
        /* Some resets and issue fixes */
        #outlook a {
            padding: 0;
        }

         ...
       

Answer №1

The email is shrinking on mobile devices due to fixed widths like width="498" and other wide elements, which can cause display issues since mobiles typically have smaller screens (down to 280px with padding included). To solve this problem, it's recommended to make the email responsive by rebuilding it from scratch. Unfortunately, the current code is too intricate for a simple fix. Luckily, there are many resources available online offering HTML Email examples and tutorials.

Answer №2

It appears that you have forgotten to include border:none for the table element in your styling (you only have border-spacing: 0;). I recommend adding that property to ensure consistency.

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