Fonts fail to load on Internet Explorer 10

Link to the website in question:

In my fonts.css file, I am loading multiple fonts as shown below:

@font-face {
    font-family: GothamBook;
src: url('../fonts/Gotham-Book.otf');
src: url( ../fonts/Gotham-Book.otf ); /* IE */
    }

@font-face {
    font-family: GothamBookItalic;
src: url('../fonts/gothambookitalic.otf');
src: url( ../fonts/gothambookitalic.otf ); /* IE */
    }

@font-face {
    font-family: GothamBold;
    src: url('../fonts/gothambold.otf');
    src: url( ../fonts/gothambold.otf ); /* IE */
}

These fonts display correctly in Firefox and Chrome, but in Internet Explorer 10, when inspecting the element, the CSS file appears empty and the fonts do not load.

I attempted using to generate a new font CSS sheet which looked like this, but unfortunately it did not work in any of the browsers (Firefox, Chrome, or Internet Explorer)

@font-face {
    font-family: 'gotham_boldregular';
    src: url('gothambold-webfont.eot');
    src: url('gothambold-webfont.eot?#iefix') format('embedded-opentype'),
         url('gothambold-webfont.woff') format('woff'),
         url('gothambold-webfont.ttf') format('truetype'),
         url('gothambold-webfont.svg#gotham_boldregular') format('svg');
    font-weight: normal;
    font-style: normal;

}

I reference these fonts in the CSS like so :

.nav-text{
    font-family: GothamLight;
    font-size: 21px;
    color: #d9e3e9;
    font-weight: 100;
    position: absolute;
  right: 28px;
  top: 13px;
}

Answer №1

Unfortunately, this method will not be effective since Internet Explorer does not support the .otf font format - you can verify this information here: https://caniuse.com/ttf

Consider implementing the following solution instead:

@font-face {
    font-family: "GothamBook";
    src: url("../fonts/Gotham-Book.eot");
    src: url(".../fonts/Gotham-Book.eot?#iefix") format("embedded-opentype"),
    url("../fonts/Gotham-Book.woff") format("woff"), 
    url("../fonts/Gotham-Book.ttf") format("truetype"), 
    url("../fonts/Gotham-Book.svg#Gotham-Book") format("svg");
}

Make sure to check the accuracy of the path settings in your version produced with fontsquirrel's webfont generator. Additionally, confirm that the font-family name is correct - it should probably be "GothamBold".

Don't forget to adhere to the proper font licensing guidelines as well! ;-)

Within your CSS file when utilizing the fonts, remember to include a fallback generic font-family like so:

font-family: GothamLight, "sans-serif";

Alternatively, you can specify an additional fallback font (potentially available on all platforms):

font-family: GothamLight, Arial, Helvetica, "sans-serif";

Answer №2

There seems to be an issue with the file path referenced in this code:

@font-face {
    font-family: 'gotham_boldregular';
    src: url('gothambold-webfont.eot');
    src: url('gothambold-webfont.eot?#iefix') format('embedded-opentype'),
         url('gothambold-webfont.woff') format('woff'),
         url('gothambold-webfont.ttf') format('truetype'),
         url('gothambold-webfont.svg#gotham_boldregular') format('svg');
    font-weight: normal;
    font-style: normal;

}

It appears that all fonts should be located under a "fonts" folder. If this isn't working for you, consider trying the following solutions:

  1. Remove any underscores (_) or hyphens (-) from font files and references.

  2. Test placing the files on a web server or localhost to see if they load correctly.

  3. Review the syntax to ensure it is correct (which seems to have been done already).

  4. Check that none of the font files are empty (0KB).

  5. Attempt converting the TTF font to OTF, then convert to EOT for better compatibility.

If these steps don't resolve the issue, it's possible that the font cannot be converted to a web font successfully.

Answer №3

Ensure the fonts stylesheet is being loaded before the style.css file that actually utilizes them:

<link href="css/fonts.css" rel="stylesheet" />
<link href="css/style.css" media="all" rel="stylesheet" type="text/css" />

Just make sure to load fonts.css before style.css.

Answer №4

After some extensive research, I uncovered another reason why Internet Explorer struggles to load fonts:
The Response header might not include


Pragma: no-cache
Cache-Control: no-cache

check out @font-face EOT not loading over HTTPS

Answer №5

Using a font generator can be the most effective solution for this task. Personally, I prefer using Font Squirrel.

  1. First, download your desired font and save it to your local system.

  2. Next, visit the Font Squirrel website and click on the Add Fonts button to upload your font from your computer.

  3. Once you have uploaded your font, you can download the webfonts from Font Squirrel.

  4. After downloading, extract the zip file to find your newly generated fonts along with a demo file.

  5. You may refer to the demo file for further guidance.

  6. Be sure to provide the correct URL for your font file, as this is crucial for proper functionality.

Answer №6

I stumbled upon a fantastic and useful otf to woff converter tool

Check it out here:

There's also another insightful post on SO that might be helpful here

Many thanks to everyone who shared this valuable information!

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