Error with Gmail displaying incorrect font

I've been struggling to change the font of my emails to Open Sans, especially with Gmail not rendering the correct font. However, I found a workaround for Outlook. Here is what I have:

body {

        @font-face {
                font-family: 'Open Sans';
                font-style: normal;
                font-weight: 300;
                src: local('Open Sans'), local('OpenSans'), url(http://themes.googleusercontent.com/static/fonts/opensans/v6/cJZKeOuBrn4kERxqtaUH3bO3LdcAZYWl9Si6vvxL-qU.woff) format('woff');
            }
        }

I also attempted to declare all text as Open Sans:

<link href='http://fonts.googleapis.com/css?family=Open+Sans:300'rel='stylesheet'type='text/css'>
     <style type="text/css">
    .stylealltext { font-family: 'Open Sans', sans-serif;}
    .stylealltextbold {font-weight: bold; font-family: 'Open Sans', sans-serif; }

Unfortunately, Gmail insists on displaying Arial, while Google Inbox opts for Helvetica. It seems like Google's email services override my preferences. Any solutions?


Solution

Salvimatus's solution worked:

<span style="font-family: your-chosen-font">your text</span>

Remember to manually add the span.

Answer №1

Unfortunately, Gmail does not have support for @font-face.

If you want to customize the font, you will need to manually add inline styling to each text block:

<span style="font-family: your-chosen-font">your text</span>

Please keep in mind that the font you choose must be a standard font available on Windows or Mac operating systems.

Answer №2

Campaign Monitors recently shared an article discussing the CSS support in email, specifically focusing on Gmail's lack of support for the @font-face rule. Unfortunately, Gmail seems to struggle with supporting various CSS elements. :(

Answer №3

Implementing in-line styling is typically recommended, but it appears that most major email clients do support adding a font declaration to CSS within the head of the HTML file.

Custom fonts, as noted by Aaron, may not function in emails and are unlikely to do so in the near future. It's advisable to communicate with clients or designers beforehand to avoid issues. Only websafe fonts will show up in email clients, and even then there may be variations in formatting across different platforms.

Salvimateus is right in recommending the following foolproof solution.

< span style="font-family: your-chosen-font">your text< /span>

However, the following methods will also yield positive results:

<table>
  <tr>
    <td style="font-family: your-chosen-font;">Your text here <br> more text.</td>
  </tr>
</table>

This approach will also be effective:

// CSS added to the <head> of the email
<style>
  .myClass{ font-family: your-chosen-font; }
</style>

// Class added to the <td> element in the <body> of the email
<table>
  <tr>
    <td class='myClass'>text here <br> more text.</td>
  </tr>
</table>

I have personally found that the last option works well in major email clients like Gmail, Outlook, and iOS on both desktop and mobile devices, with decent results on Windows phones as well.

This success can be attributed to the fact that the email is recompiled by the third-party email marketing software being used, which automatically converts the CSS to inline styles.

In the end, this results in less initial work for the developer.

On a related note, if you decide to incorporate all three methods (just to be safe), then Salvimateus's solution will prevail as it is applied to the <span> element. Since it is read last, the email client will render this formatting properly.

Answer №4

If you encounter issues with inline CSS causing custom fonts to render as 'Times New Roman' in Outlook desktop apps on Windows, there is a workaround. You can set the custom font family within a media query to avoid this problem.

For example, instead of using:

font-family: Arial, sans-serif;

You can include the custom font in the head section of your HTML file by first obtaining it from Google Fonts:

<link href="https://fonts.googleapis.com/css?family=Open+Sans:400,700" rel="stylesheet">

Then, apply the font within media queries like so:

@media screen and (max-width: 600px) {
table, td, span, p, div {
font-family: 'Open Sans', Helvetica, Arial, sans-serif !important;}
}

@media screen and (min-width: 600px) {
table, td, span, p, div {
font-family: 'Open Sans', Helvetica, Arial, sans-serif !important;}
}

By following this approach, you can ensure that your custom font displays correctly across various platforms without any issues in Outlook.

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