Desktop displays do not show images, only mobile devices

My website displays multiple retailer images as affiliate links. I am facing an issue where the images are not visible on desktop for some users, even though I can see them on my end. I have tried clearing cache, cookies, and using different browsers, but the problem persists.

The website in question is www.yourshoppingcentre.co.uk

I have standardized the code used on the site to easily add more retailers in the future. Here is an example:

        <div class="card" style="border: None;  padding-top: 5px;">
            <div class="thumbnail center well well-small text-center">
                <!-- START ADVERTISER: Kelsey Media from awin.com -->
                <a rel="sponsored" href="https://www.awin1.com/cread.php?s=3105047&v=19854&q=433993&r=1052665" target="blank">
                <img src="images/advertisers/kelsey_media.jpg" >
                </a>
                <!-- END ADVERTISER: Kelsey Media from awin.com -->
                <div class="card-body">
                    <div class="span12">
                        <div class="thumbnail center well well-small text-center">
                            <!--  <button class="btn btn-primary mb-2">Add to Favourites!</button> -->
                        </div>
                    </div>
                </div>
            </div>
        </div>

One user shared a console screenshot showing that the images have CSS property Display: None !important; However, I am unable to replicate this issue on my end.

I am seeking help to understand if this issue is replicable and if so, how to fix it, as it seems to affect only a subset of users and not everyone.

Any assistance is greatly appreciated! Thank you!

Answer №2

It appears that the images are not displaying on desktop due to an ad blocker. By requesting your users to disable the ad blocker, the images should become visible.

A possible solution is to update the URL link for the images to bypass the ad blocker.

It appears that uBlock Origin is specifically targeting the image URLs containing the word advertisers.

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