Best practices for embedding Internal CSS and rectifying missing classes in mobile view for email templates on Gmail

I am currently facing an issue with my email template. While it works perfectly fine in Outlook web and the Outlook app, Gmail web and Gmail's internal CSS strip away certain classes automatically.

In an attempt to hide the pre-header on mobile devices for Gmail, I referred to this guide.

If anyone can provide assistance or suggest a solution for the removal of classes and internal CSS issues on Gmail, please reach out. You can view the designs for the email template below:

Email desktop design Email template mobile design
  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml"  xmlns:v="urn:schemas-microsoft-com:vml"
   xmlns:o="urn:schemas-microsoft-com:office:office">
...

Answer №1

I have mentioned twice before in previous comments, which I am now removing, that your Gmail style sheet is not displaying properly due to errors. When Gmail encounters faulty CSS classes, it disregards the entire style sheet.

There are several instances where your classes are missing a semicolon. For instance, at line 132:

.mobtxtjustify {
   text-align: justify !important
}

The corrected version should be:

.mobtxtjustify {
   text-align: justify !important;
}

Furthermore, your HTML structure is also flawed. The closing tag on line 257 does not correspond with the open tag on line 253, indicating there may be additional errors present.

I recommend using a code validator to tidy up your HTML code as well. By following the advice I gave you in the comments seven hours ago, you could be closer to resolving these issues.

Best of luck.

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