It appears that IE 10 is having trouble displaying modals, possibly due to a compatibility issue with jQuery 1.7.1's animate function

By visiting www.carsense.com and clicking on the login link in the top-right corner, you may notice that the curtain appears but the modal itself does not display, even though it exists:

If you locate id="content1" and modify the inline opacity to 1, the modal will become visible. This should be achieved through jQuery's animate function, however, it seems to be failing specifically in IE 10.

After conducting some research, I have come across two possible explanations: 1. It could be a bug in IE 10 or 2. Perhaps jQuery’s syntax is incompatible with IE 10 in this particular case. Unfortunately, I haven't been able to confirm either theory conclusively.

What would be the most effective way to resolve this issue in a manner that won’t be compromised once IE or jQuery are updated?

UPDATE: My current jQuery version is 1.7.1

Answer №1

It appears that the jQuery version has been removed from your website. I would recommend updating jQuery to the latest version or updating any UI plugins you may be using. This could potentially solve the issue of Internet Explorer being ignored, which might be due to user agent sniffing.

I came across this information in the comments section.

/* jQuery v1.7.1 jquery.com | jquery.org/license */

This specific version was released on November 21, 2011.

Answer №2

While @ckozl suggested updating the jQuery as a potential fix, I decided it was too risky. Instead, I placed the following code snippet after the modal loaded, and it solved the problem:

$("#content1").css("opacity","1").css("display","block");

I'm still uncertain about what caused the issue in the first place.

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