Images in emails do not conform to specified height and width parameters in Outlook

Question

Images in emails do not conform to specified height and width parameters in Outlook

Here is the structure of my DOM in HTML content that I am including in an email.

<a href="http://content.mindmatrix.net/email/814xjqjmpj5r/b59tqx7tzz2x7"
 target="_new">
<span style='text-decoration:none;text-underline:none'>
<img border=0 id="_x0000_i1026"
 src="http://dev.mindmatrix.net/page/e7c9cf53-bae8-4024-a561-355f950cb26b/635246986810000000/original.jpeg?userid=cozmwz91irkm1"
 style='border-bottom-color:black;border-bottom-style:solid;border-bottom-width:
 1px;border-left-color:black;border-left-style:solid;border-left-width:1px;
 border-right-color:black;border-right-style:solid;border-right-width:1px;
 border-top-color:black;border-top-style:solid;border-top-width:1px;
 height:150px;width:120px'>
</span></a>

I have applied a style height:150px;width:120px to the image to make it a thumbnail size. However, this style doesn't work when the email is viewed in Outlook. This leads to my two questions:

1) How can I ensure that the CSS for setting height and width of the image works?

2) The image appears blurry in Windows Live Mail. I'm concerned if this issue will persist in Outlook once I fix the styling problem. How can I resolve this?

html css outlook windows-live-mail

Answer 1

Answer №1

Separate the width and height values in their own attributes, without specifying units:

<img style="margin: 0; border: 0; padding: 0; display: block;"
src="images/img.jpg" width="120" height="150">

Alternatively:

<!--[if gte mso 9]>
<style type="text/css">
img.header { width: 600px; } /* adjust as needed */
</style>
<![endif]-->

Answer 2

Separate the width and height values in their own attributes, without specifying units:

<img style="margin: 0; border: 0; padding: 0; display: block;"
src="images/img.jpg" width="120" height="150">

Alternatively:

<!--[if gte mso 9]>
<style type="text/css">
img.header { width: 600px; } /* adjust as needed */
</style>
<![endif]-->

Answer 3

Answer №2

There seems to be a strange requirement to exclude the px.

Answer 4

There seems to be a strange requirement to exclude the px.

Answer 5

Answer №3

Here is the solution that finally worked for me:

src="{0}"  width=30 height=30 style="border:0;"

I tried other methods, but this was the only one that worked successfully.

Answer 6

Here is the solution that finally worked for me:

src="{0}"  width=30 height=30 style="border:0;"

I tried other methods, but this was the only one that worked successfully.

Answer 7

Answer №4

Just to clarify, omitting "px" from the height and width solved the issue in Outlook

<img src="image.png" style="height: 55px;width:139px;border:0;" height="55" width="139">

Answer 8

Just to clarify, omitting "px" from the height and width solved the issue in Outlook

<img src="image.png" style="height: 55px;width:139px;border:0;" height="55" width="139">

Answer 9

Answer №5

Working with Sharepoint data, I had the opportunity to create an email template for Outlook 2010. However, I encountered a frustrating issue where Outlook would automatically adjust the image dimensions to centimeters when composing an email. Strangely enough, this resizing only affected the initial viewing of the email and not when it was forwarded.

Solution:

Despite having an image sized at [720px X 150px], Outlook incorrectly set the width and height to [15.24cm X 3.18cm] instead of the intended [19.05cm X 3.98cm]. This discrepancy posed a significant challenge.

To address this issue, I implemented a workaround by adjusting the HTML image tag as shown below:

<img src="...." style="width:720px; height:150px" width="900" height="187.5" />

But why these specific values?

The rationale behind using a 25% increase in both width and height ((720 X 1.25 = 900) and (150 X 1.25 = 187.5)) was to bridge the gap between what Outlook indicated and the correct measurements.

While not the most elegant solution, it effectively resolved the issue at hand.

Answer 10

Working with Sharepoint data, I had the opportunity to create an email template for Outlook 2010. However, I encountered a frustrating issue where Outlook would automatically adjust the image dimensions to centimeters when composing an email. Strangely enough, this resizing only affected the initial viewing of the email and not when it was forwarded.

Solution:

Despite having an image sized at [720px X 150px], Outlook incorrectly set the width and height to [15.24cm X 3.18cm] instead of the intended [19.05cm X 3.98cm]. This discrepancy posed a significant challenge.

To address this issue, I implemented a workaround by adjusting the HTML image tag as shown below:

<img src="...." style="width:720px; height:150px" width="900" height="187.5" />

But why these specific values?

The rationale behind using a 25% increase in both width and height ((720 X 1.25 = 900) and (150 X 1.25 = 187.5)) was to bridge the gap between what Outlook indicated and the correct measurements.

While not the most elegant solution, it effectively resolved the issue at hand.

Answer 11

Answer №6

<img id="_x0000_i1026" src="images/img.jpg" width="120" height="150" />

I successfully tested this solution in both Gmail and Outlook.

Answer 12

<img id="_x0000_i1026" src="images/img.jpg" width="120" height="150" />

I successfully tested this solution in both Gmail and Outlook.

Answer 13

Answer №7

I've found a solution that works great with Outlook:

<img src="image.jpg" width="120" style="display:block;width:100%" />

Give it a try and hopefully it will work for you too.

Answer 14

I've found a solution that works great with Outlook:

<img src="image.jpg" width="120" style="display:block;width:100%" />

Give it a try and hopefully it will work for you too.

Answer 15

Answer №8

I encountered a similar issue with an image not displaying properly in Outlook. I initially used both px and % for setting the height and width of the image, but found that removing those units and just using the numerical value in the HTML code solved the problem. For instance, instead of using: width="800px", I now simply use widht="800" and it fixed the issue.

Answer 16

I encountered a similar issue with an image not displaying properly in Outlook. I initially used both px and % for setting the height and width of the image, but found that removing those units and just using the numerical value in the HTML code solved the problem. For instance, instead of using: width="800px", I now simply use widht="800" and it fixed the issue.

Answer 17

Answer №9

To ensure the image displays correctly in emails, it's important to size it properly. Windows MSO struggles with resizing images in different situations.

For instance, when using a 1px by 1px transparent png or gif as a spacer, setting the dimensions through width, height, or style attributes usually works well in most email clients, except for windows MSO, of course.

Here's an example scenario - if you're working with a background image and need to overlay a link on top of it, using a 1px by 1px spacer gif/png may not expand wide enough (it typically stops at about 30px). It's crucial to size the spacer accurately to fit the exact dimensions needed.

Answer 18

To ensure the image displays correctly in emails, it's important to size it properly. Windows MSO struggles with resizing images in different situations.

For instance, when using a 1px by 1px transparent png or gif as a spacer, setting the dimensions through width, height, or style attributes usually works well in most email clients, except for windows MSO, of course.

Here's an example scenario - if you're working with a background image and need to overlay a link on top of it, using a 1px by 1px spacer gif/png may not expand wide enough (it typically stops at about 30px). It's crucial to size the spacer accurately to fit the exact dimensions needed.

Answer 19

Answer №10

This issue could be stemming from the styling of the email client.

For instance, when using the thunderbird mail client, it may apply these styles:

.email_body * > img:not([nochange]) {
    max-width: 100%;
    height:auto !important
}

As a result, any image lacking the nochange attribute will adjust its height automatically.

To resolve this, simply include nochange="nochange" in the img tag.

Answer 20

This issue could be stemming from the styling of the email client.

For instance, when using the thunderbird mail client, it may apply these styles:

.email_body * > img:not([nochange]) {
    max-width: 100%;
    height:auto !important
}

As a result, any image lacking the nochange attribute will adjust its height automatically.

To resolve this, simply include nochange="nochange" in the img tag.

Answer 21

Answer №11

This method worked for me. Be mindful of attributes that do not end with PX. Also, take note of any empty spaces:

Answer 22

This method worked for me. Be mindful of attributes that do not end with PX. Also, take note of any empty spaces:

Images in emails do not conform to specified height and width parameters in Outlook

Answer №1

Answer №2

Answer №3

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Answer №11

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