Email signature becomes distorted when replying to messages

I am encountering an issue with my email signature that is causing it to become distorted when replying in Outlook.

The problem arises when I send an email with the signature from Outlook 2016 on Mac to Outlook 2007 on Windows – initially, everything looks fine. However, upon replying to that email, the signature becomes jumbled. A snapshot of the issue can be viewed here: enter image description here

Here is a snippet of the code used:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"     "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

<head>

...
Your complete HTML code goes here
...

</div>

Could someone explain why this discrepancy is occurring and offer suggestions for resolving it?

htmlcssemailoutlooksignature

Answer №1

After sending your message to me from to my Outlook address, I replied using my Gmail and then responded back through Outlook, resulting in the following issue:

https://i.sstatic.net/2mnvj.png

However, when replying back to Gmail, everything appeared as expected.

To resolve this, I recommend adding valign="top" to the tr and td cells within the table in question. This adjustment will ensure proper alignment of the table cells.

        <!-- Start of first column --> 

        <td valign="top">
          <table width="175" align="left" border="0" cellpadding="0" cellspacing="0" class="fluid-table">
            <tbody>

              <tr valign="top">
                <td valign="top" width="175" style=" border:none; text-decoration:none; color:#B5987F; font-size:14px; text-align:left; font-family: Open Sans, Arial, Verdana, sans-serif;" border="0">
                    <strong style="color:#9C1C27;">Location Nijmegen</strong><br/>
                    Lindenhoutseweg 69<br/>
                    6545 AH Nijmegen <br/>
                    The Netherlands
                </td>   
              </tr>

            </tbody>
          </table>

          <!-- End of first column --> 


          <!-- Start of second column -->

          <table width="175" align="left" border="0" cellpadding="0" cellspacing="0" class="fluid-table>
            <tbody>

              <tr valign="top">
                <td valign="top" width="175" style="border:none; text-decoration:none; color:#B5987F; font-size:14px; text-align:left; font-family: Open Sans, Arial, Verdana, sans-serif;" border="0">
                    <strong style="color:#9C1C27;">Location Winterswijk</strong><br/>
                    Industrieweg 2a<br/>
                    7102 DZ Winterswijk<br/>
                    The Netherlands
                </td>
              </tr>
            </tbody>
          </table>

          <!-- End of second column --> 



          <!-- Start of third column -->

          <table width="175" align="left" border="0" cellpadding="0" cellspacing="0" class="fluid-table">
            <tbody>
              <tr valign="top">
                 <td valign="top" width="175" style="border:none; text-decoration:none; color:#B5987F; font-size:14px; text-align:left; font-family: Open Sans, Arial, Verdana, sans-serif;" border="0">
                        <a href="tel:0031-024-3775233" style="color:#B5987F;">T:0031-024-3775233</a> <br/>
                        <span style="text-decoration:none">F: 0031-024-3779316</span> <br/>
                        <a style="text-decoration:none; color:#9C1C27;" href="mailto:<a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="c6b5a7aaa3b586a2a3aaa3a3b3b1aeafa2a3b5e8a8aa">[email protected]</a>"><span style="text-decoration:none; 
                         color:#9C1C27;"><a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="98ebf9f4fdebd8fcfdf4fdfdedeff0f1fcfdebb6f6f4">[email protected]</a></span></a><br/>
                        <a style="text-decoration:none; color:#9C1C27;" href="http://www.deleeuwhides.com"><span style="text-decoration:none; color:#9C1C27;">www.deleeuwhides.com</span></a>
                    </td>
              </tr>
            </tbody>
          </table>

          <!-- End of third column -->
        </td>
      </tr>
    </table>


    <!-- Start of branding identity elements -->
    <table cellpadding="0" cellspacing="0" border="0" width="100%"  class="fluid-table">
       <tr>
            <td style="height:3px; width:100%; background-color:#B5987F;">
            </td>
        </tr>
    </table>

    <table cellpadding="0" cellspacing="0" border="0" width="100%"class="fluid-table">
       <tr>
            <td style="height:2px; width:100%; background-color:#fff;">
            </td>
        </tr>
    </table>


        <table cellpadding="0" cellspacing="0" border="0" width="100%" class="fluid-table">
                <tr>
                    <td valign="middle" style="height:30px; width:100%; background-color:#9C1C27;"><center><img style="display:block;" 
                      src="http://www.deleeuwhides.com/img/slogan-footer.png" alt="slogan"></center>
                    </td>
               </tr>
        </table>
    <!-- End of branding identity elements-->

  </td>
</tr>

`

Answer №2

Finally solved the issue! I started by removing all align attributes, which allowed the columns to be placed next to each other. Then, I got rid of all the tables and created a single "wrapper" table with another table nested inside it containing everything. Hopefully, my explanation is clear enough, haha. But this approach fixed all the problems I was facing!

In case anyone is curious or encountering similar issues, here's the code:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">
...
(remaining content stays the same)
...
</body>
</html>

Answer №3

They often say, "Email can be quite challenging."

When it comes to email design, it's best to inline CSS styles. I rely on this tool by Litmus for this purpose. Additionally, Litmus offers a helpful article outlining the common issues faced when creating HTML content specifically for Gmail users.

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