Email design tip: Ensure consistent line heights by adjusting code for Outlook.com to override any default settings. Use the following CSS code: ``

I've been trying to fix this problem for 22 hours now, but as a newcomer, I think it's time to hand it over to the pros.

I've been attempting to get rid of the extra line height that Outlook.com adds to emails, but I haven't had any luck. I tried adding the .ExternalClass style to the body, but I might have put in the wrong place. If someone could take a look at the code for me, I'd really appreciate it.

<style>
    .ExternalClass * {line-height: 100%} 
</style>
</head>
<body class="ExternalClass" style="font-family:Arial, Helvetica, sans-serif">
<table width="900px" border="0px" align="left" cellpadding="0px" cellspacing="0px">
  <tr>
    <td>
<table width="900px" border="0px" cellspacing="0px" cellpadding="0px" style="padding-bottom: 10px">
  <tr>
  </tr>
</table>
<table width="700" border="0" cellspacing="0" cellpadding="0" style="clear:both; overflow:hidden; padding-bottom: 40px">
  <tr>
    <td width="180">
    <table width="154" height="154" border="0px" align="left" cellpadding="0" cellspacing="0" >
      <tr>
        <td bgcolor="#0099FF"><img src="http://www.internet.com/images/emails/pic.jpg" width="154px" height="154px" alt="Dan Tanner"></td>
      </tr>
    </table></td>
    <td valign="top">
    <table style="padding:0; margin:0;" width="520" border="0" cellspacing="0" cellpadding="0">
  <tr>
    <td><table width="520" border="0" cellspacing="0" cellpadding="0">
      <tr>
        <td width="160" style="background-color:#173966; color:#FFF; font-size:26px; line-height: 26px; font-weight:bold; padding-left:10px;">My Name</td >
        <td width="360">&nbsp;</td>
      </tr>
    </table></td>
  </tr>
  <tr>
    <td><table width="520" border="0" cellspacing="0" cellpadding="0">
      <tr>
        <td width="15"></td>
        <td width="115" style="background-color:#ee2375; color:#FFF; font-size:18px; font-style:italic; padding-left:10px">Co-Founder</td>
        <td width="390">&nbsp;</td>
      </tr>
    </table></td>
  </tr>  
  <tr>
    <td>&nbsp;</td>
  </tr>
  <tr>
    <td>&nbsp;</td>
  </tr>
  <tr>
    <td><table width="520" border="0" cellspacing="0" cellpadding="0" style="font-size:18px">
      <tr>
        <td width="90">Email:</td>
        <td width="430"><a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="0865716d65696164486d65696164266b6765">[email protected]</a></td>
      </tr>
    </table></td>
  </tr>
  <tr>
    <td><table width="520" border="0" cellspacing="0" cellpadding="0" style="font-size:18px">
      <tr>
        <td width="90">Phone:</td>
        <td width="430">0123456789</td>
      </tr>
    </table></td>
  </tr>
  <tr>
    <td><table width="520" border="0" cellspacing="0" cellpadding="0" style="font-size:18px">
      <tr>
        <td width="90">Website:</td>
        <td width="430"><a href="http://www.internet.com" target="_blank">www.internet.com</a></td>
      </tr>
    </table></td>
  </tr>
</table>
    </td>
  </tr>
</table>
</td>
  </tr>
</table>
</body>

Answer №1

It has been quite some time since I last created an email template. I recall that Outlook (including Outlook.com/Hotmail) did not support the style tag at that time. Instead, one had to inline the style using the style attribute for each element requiring it.

Could you please check in your browser if the style tag is still visible in the received email? If not, then it is likely being removed before the email is displayed.

It seems reasonable to remove the style tag, as allowing it could potentially allow someone to manipulate the layout of Outlook itself. This precaution is probably in place to prevent any spoofing attempts on the entire mail client interface through malicious emails.

Take a look at this website. It provides a table that outlines which features are supported in different email clients:

Answer №2

Merely utilizing .ExternalClass * does not adequately resolve the problems at hand. I suggest employing an email inliner, of which there are numerous options available from online tools to libraries like ASP.NET or NodeJS.

One such resource is:

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